This section contains answers to the most common questions received about Memdock.

For any information, suggestion and question, please feel free to email ppdock@post.tau.ac.il

Question 1:

I get an error message about my input from the server. What is wrong with my input?

Answer:

Possible Input Error:

Make sure you uploaded an OPM output PDB file (Orientation Proteins in Membrane).

IMPORTANT! Please upload only OPM output PDB files.

Question 2:

I didn't get an e-mail with the results from the server to my Hotmail account. What should I do?

Answer:

The e-mail from the webserver was probably filtered by Hotmail spam filter and can be found in the spam folder.
You should mark it as 'not spam' once and the next e-mails from the server will arrive to the Inbox.